Sonario 1.0 - Now with AI-powered replies
Intercom features.Startup pricing.
Your customers message you via chat widget. You reply from Slack, Discord or WhatsApp—wherever you already are. No dashboard required.
Setup in 5 minutes. Free forever for solo founders.
Trusted by SaaS teams
The Problem
Sound familiar?
Ghost Support Tools
You installed a chat widget. But nobody really monitors it. Your team lives on Slack, not on an Intercom dashboard. Messages arrive... and rot.
"Hello? Anyone there?"
2h ago
"Still waiting..."
45m ago
Pricing That Punishes Growth
Intercom's $39/seat/month adds up fast. 5 agents = $195/mo. Then you need AI features? That's extra. Growing your team shouldn't break the bank.
Setup That Takes Forever
You wanted a chat widget, not a 3-week implementation project. Most platforms require a PhD in configuration just to get started.
Lost in the Loop
A customer reports a bug and asks to be notified when it's fixed. With most tools like Crisp, you can't. The ticket gets resolved, but the customer never knows. They follow up weeks later asking 'is this done yet?'
"API returns 500 error"
Fixed 2 weeks ago
"Is this done yet?"
Asked yesterday
The Solution
Customer Support, Reimagined
Built by founders who were tired of overpaying for bloated support tools. Sonario is everything you need, nothing you don't.
Where You Already Are
Your team lives on Slack? Messages arrive there. Prefer Discord? Same. Email? Too. Respond without changing your habits.
I have a problem with the API
I'm looking into it right away!
Respond in Real Time
A message arrives, your team gets notified instantly. No more customers waiting hours for a reply. Support becomes a conversation.
Customer asks about API integration
Tickets That Close the Loop
Turn any conversation into a ticket with one click. Auto-create issues in Linear, Jira, or Trello. When resolved, the customer gets notified automatically.
"Your issue has been resolved!"
5-Minute Setup, Seriously
Copy one snippet, paste it in your site. Your chat widget is live. Customize colors, behavior, and FAQ - all from one dashboard.
Pricing That Makes Sense
Free forever for solo founders. When you grow, pay €29/month for 10 team members. That's 7x cheaper than Intercom.
10 team members included
5 seats at $39 each
Save €166/month
AI That Actually Helps
Summarize long threads instantly. Get suggested replies that sound human. Choose from OpenAI, Claude, or Mistral.
"Thanks for reaching out! I'd be happy to help with the API integration. Here's a quick guide to get started..."
Performance
The Lightest Widget on the Market
25 KB. That's it. While competitors load hundreds of KB, your site stays fast.
Source: DebugBear 2024
3x
3x lighter than Crisp
11x
11x lighter than Intercom
21x
21x lighter than Zendesk
Better Lighthouse Score
Less JavaScript = better Core Web Vitals
Ultra-Fast Mobile
Loads in 0.5s even on slow 3G
SEO Preserved
Google rewards fast sites
How it works
From signup to supporting customers in under 5 minutes
Integrations
Connect Everything, Respond Anywhere
Widget messages land in Slack, Discord, or WhatsApp. Your team responds without opening another tool.
More integrations coming soon. Have a request? Let us know
Compare
How Sonario Stacks Up
See how we compare to the competition. Spoiler: you get more for less.
| Feature | Sonario€29/month10 team members | Intercom$195/month5 seats at $39/seat | Zendesk$275/month5 agents at $55/agent | Crisp$95/month10 team members |
|---|---|---|---|---|
| Core Features | ||||
| Live Chat Widget | ||||
| Unified Inbox | ||||
| Slack Integration | Paid | |||
| Discord Integration | ||||
| WhatsApp Integration | Paid | Paid | Paid | |
| AI Features | ||||
| AI Suggested Replies | Paid | Paid | ||
| Conversation Summaries | Paid | Paid | ||
| Multiple AI Providers | ||||
| Custom AI Prompts | ||||
| Support & Tickets | ||||
| Ticket System | ||||
| SLA Management | Paid | |||
| Full Audit Trail | ||||
| Custom Statuses | Paid | |||
Save up to 85% compared to Intercom
Get all the features you need at a price that makes sense for your startup.
Pricing
Simple, Transparent Pricing
FREE
0€/ month
billed monthly
- 1 team member
- 100 tickets/month
- 100 conversations/month
- 3 FAQ articles max
- Basic analytics
- Email support
Start Free
Test the widget and reply to a few visitors
STARTER
12€/ month
billed monthly
- 3 team members
- 500 tickets/month
- 500 conversations/month
- 200 AI replies/month
- Slack integration
- Unlimited FAQ articles
- Standard analytics
Get Started
For small teams using Sonario seriously
GROWTH
29€/ month
billed monthly
- 10 team members
- Unlimited tickets
- Unlimited conversations
- Unlimited AI (multi-providers, custom prompts)
- All integrations (WhatsApp, Discord, etc.)
- Unlimited FAQ articles
- Advanced analytics (SLA, trends, insights)
- Custom branding
- Priority support
Get Started
For teams serious about customer experience
Testimonials
What our customers are saying
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
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