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Privacy Policy

Your Privacy Matters

Effective date: January 19, 2026

Sonario ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following information:

  • Personal information: name, email address, and other information you provide when sending messages through the widget or creating a dashboard account.
  • Messages: the content of messages sent through the Sonario widget.
  • Technical data: IP address, browser type, operating system, and device information.
  • Cookies and tracking: for analytics and improving the service.

2. How We Use Your Information

Your data is used to:

  • Provide and operate the Sonario service.
  • Forward messages to your connected platforms (Slack, Discord, WhatsApp).
  • Improve and monitor the performance of Sonario.
  • Communicate important updates about the service.

3. Sharing Your Information

We may share your data with:

  • Third-party platforms: Slack, Discord, WhatsApp, to deliver messages.
  • Service providers: hosting and technical support (OVH, Strasbourg, France).
  • Legal compliance: if required by law.

We do not sell your data.

4. Payments

Payments are handled via Stripe. Sonario does not store your credit card details.

5. Data Retention

We keep your data only as long as necessary to provide the service or comply with legal obligations.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your data.
  • Request correction or deletion.
  • Object to processing.
  • Withdraw consent at any time.

To exercise your rights, contact us at robin@pluviaux.fr.

7. Children

Sonario is not intended for children under 13. We do not knowingly collect data from children under 13.

8. Security

We implement reasonable technical and organizational measures to protect your data.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns about privacy, contact us at robin@pluviaux.fr.