Privacy Policy
Your Privacy Matters
Effective date: January 19, 2026
Sonario ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We may collect the following information:
- Personal information: name, email address, and other information you provide when sending messages through the widget or creating a dashboard account.
- Messages: the content of messages sent through the Sonario widget.
- Technical data: IP address, browser type, operating system, and device information.
- Cookies and tracking: for analytics and improving the service.
2. How We Use Your Information
Your data is used to:
- Provide and operate the Sonario service.
- Forward messages to your connected platforms (Slack, Discord, WhatsApp).
- Improve and monitor the performance of Sonario.
- Communicate important updates about the service.
3. Sharing Your Information
We may share your data with:
- Third-party platforms: Slack, Discord, WhatsApp, to deliver messages.
- Service providers: hosting and technical support (OVH, Strasbourg, France).
- Legal compliance: if required by law.
We do not sell your data.
4. Payments
Payments are handled via Stripe. Sonario does not store your credit card details.
5. Data Retention
We keep your data only as long as necessary to provide the service or comply with legal obligations.
6. Your Rights
Under the GDPR, you have the right to:
- Access your data.
- Request correction or deletion.
- Object to processing.
- Withdraw consent at any time.
To exercise your rights, contact us at robin@pluviaux.fr.
7. Children
Sonario is not intended for children under 13. We do not knowingly collect data from children under 13.
8. Security
We implement reasonable technical and organizational measures to protect your data.
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns about privacy, contact us at robin@pluviaux.fr.