SonarioEverything Intercom Does,
At 85% Less
Stop overpaying for features that should be included. Sonario gives you AI, unified inbox, and all integrations for €29/month.
Intercom pricing
$195/month
$39/seat/month
Sonario pricing
€29/month
10 team members included
You save
85%
per month
Feature Comparison
Sonario vs Intercom
See exactly what you get with each platform. Spoiler: Sonario includes more features at a fraction of the price.
| Feature | Sonario €29/month10 members | Intercom$195/month$39/seat/month |
|---|---|---|
| Core Features | ||
| Live Chat Widget | ||
| Unified Inbox | ||
| Slack Integration | Paid | |
| Discord Integration | ||
| WhatsApp Integration | Paid | |
| AI Features | ||
| AI Suggested Replies | Paid | |
| Conversation Summaries | Paid | |
| Multiple AI Providers | ||
| Custom AI Prompts | ||
| Support & Tickets | ||
| Ticket System | ||
| SLA Management | Paid | |
| Full Audit Trail | ||
| Custom Statuses | Paid | |
Why Switch?
Why Teams Move from Intercom to Sonario
Join hundreds of teams who switched and never looked back. Here's what makes the difference.
Save €2,000+ Per Year
Intercom charges $39/seat. With 5 agents, that's $195/month. Sonario is €29/month for 10 members.
AI Without Extra Cost
Intercom's Fin AI costs extra. Sonario includes AI summaries, suggested replies, and multiple providers in every paid plan.
Discord Integration
Intercom doesn't support Discord. Sonario connects your Discord server to your unified inbox seamlessly.
5-Minute Setup
No weeks of configuration. One script tag, and your chat is live. Connect Slack in 2 clicks.
Intercom's Limitations
- -No Discord integration
- -AI features require expensive add-ons
- -Complex pricing that punishes growth
- -Steep learning curve and long setup
What Sonario Offers Instead
- +Save €2,000+ Per Year
- +AI Without Extra Cost
- +Discord Integration
- +5-Minute Setup
Calculate Your Savings
See How Much You'll Save
Enter your team size and see exactly how much you'll save by switching from Intercom to Sonario.
Team Size
How many support agents do you have?
agents
$39/agent (Intercom)
€29/mo flat (Sonario)
Your monthly savings
€0
per month
Annual savings
€0
That's enough for 19 months of Sonario!
14-day free trial. No credit card required.
Calculation based on Intercom's published pricing of $39 per agent/month vs Sonario's Growth plan at €29/month for up to 10 members.
Feature Spotlight
What Sets Sonario Apart
Discover the features that make teams switch from Intercom and never look back.
Unified Multi-Channel Inbox
All your conversations from chat, Slack, Discord, WhatsApp, and email in one beautiful inbox. No more tab switching or missed messages.
- Reply from anywhere
- Real-time sync
- Conversation history
AI-Powered Assistance
Smart suggested replies, conversation summaries, and text transformation. Choose from OpenAI, Claude, or Mistral. Customize prompts for your brand voice.
- Multiple AI providers
- Custom prompts
- Brand voice matching
Intelligent Ticket Management
Auto-create tickets in Linear, Jira, or Trello. Close the loop automatically when bugs are fixed. Your customers stay informed without manual updates.
- Auto-sync with trackers
- Customer notifications
- SLA tracking
Live Chat
Included
Unified Inbox
Included
AI Features
Included
Analytics
Included
What Switchers Say
Teams Who Left Intercom
Real stories from teams who made the switch. See why they chose Sonario.
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
“We switched from Intercom and saved $1,800/year. The setup took 10 minutes, not the 2 weeks we spent on Intercom.”
Sarah Chen
Head of Support at DataFlow
“Intercom's pricing was killing us as we grew. Sonario gives us everything we need at a fraction of the cost.”
Marcus Johnson
Founder at ShipFast
“The Discord integration was a game-changer. Our developer community can now get support where they already hang out.”
Emily Roberts
CTO at CloudSync
Join 500+ teams
who switched from Intercom
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