Sonario 1.0 - Maintenant avec réponses IA
Les fonctionnalités d'Intercom.Le prix d'une startup.
Vos clients vous écrivent via le widget. Vous répondez depuis Slack, Discord ou WhatsApp—là où vous êtes déjà. Pas besoin de dashboard.
Configuration en 5 minutes. Gratuit à vie pour les fondateurs solo.
Adopté par les équipes SaaS
Le Problème
Ça vous dit quelque chose ?
Outils de Support Fantômes
Vous avez installé un chat. Mais personne ne le surveille vraiment. L'équipe vit sur Slack, pas sur un dashboard Intercom. Les messages arrivent... et moisissent.
"Bonjour ? Il y a quelqu'un ?"
Il y a 2h
"J'attends toujours..."
Il y a 45m
Tarifs Qui Pénalisent la Croissance
Les 39$/siège/mois d'Intercom s'accumulent vite. 5 agents = 195$/mois. Et les fonctionnalités IA ? C'est en plus. Faire grandir son équipe ne devrait pas ruiner.
Configuration Interminable
Vous vouliez un widget de chat, pas un projet d'implémentation de 3 semaines. La plupart des plateformes nécessitent un doctorat en configuration.
Perdu dans la Boucle
Un client signale un bug et demande à être prévenu quand il sera corrigé. Avec la plupart des outils comme Crisp, impossible. Le ticket est résolu, mais le client n'est jamais notifié. Il revient des semaines plus tard demander 'c'est fait ?'
"L'API renvoie erreur 500"
Corrigé il y a 2 semaines
"C'est fait ?"
Demandé hier
La Solution
Le Support Client, Réinventé
Créé par des fondateurs fatigués de surpayer des outils de support surchargés. Sonario, c'est tout ce dont vous avez besoin, rien de plus.
Là Où Vous Êtes Déjà
Votre équipe vit sur Slack ? Les messages y arrivent. Plutôt Discord ? Pareil. Email ? Aussi. Répondez sans changer vos habitudes.
J'ai un problème avec l'API
Je regarde ça tout de suite !
Répondez en Temps Réel
Un message arrive, votre équipe est notifiée instantanément. Fini les clients qui attendent des heures une réponse. Le support devient une conversation.
Un client demande de l'aide sur l'API
Des Tickets Qui Bouclent la Boucle
Transformez n'importe quelle conversation en ticket en un clic. Créez automatiquement des issues dans Linear, Jira ou Trello. À la résolution, le client est notifié automatiquement.
"Votre problème a été résolu !"
Configuration en 5 Minutes, Vraiment
Copiez un snippet, collez-le sur votre site. Votre widget est en ligne. Personnalisez couleurs, comportement et FAQ depuis un seul dashboard.
Des Tarifs Qui Ont du Sens
Gratuit à vie pour les fondateurs solo. Quand vous grandissez, payez 29€/mois pour 10 membres. C'est 7x moins cher qu'Intercom.
10 team members included
5 seats at $39 each
Save €166/month
Une IA Vraiment Utile
Résumez les longs threads instantanément. Obtenez des suggestions de réponses humaines. Choisissez entre OpenAI, Claude ou Mistral.
"Thanks for reaching out! I'd be happy to help with the API integration. Here's a quick guide to get started..."
Performance
Le Widget le Plus Léger du Marché
25 KB. C'est tout. Pendant que la concurrence charge des centaines de KB, votre site reste rapide.
Source : DebugBear 2024
3x
3x plus léger que Crisp
11x
11x plus léger qu'Intercom
21x
21x plus léger que Zendesk
Meilleur Score Lighthouse
Moins de JavaScript = meilleurs Core Web Vitals
Mobile Ultra-Rapide
Chargement en 0.5s même sur 3G lente
SEO Préservé
Google récompense les sites rapides
Intégrations
Connectez Tout, Répondez de Partout
Les messages du widget arrivent dans Slack, Discord ou WhatsApp. Votre équipe répond sans ouvrir un outil de plus.
Plus d'intégrations à venir. Une demande ? Dites-le nous
Comparer
Sonario Face à la Concurrence
Voyez comment nous nous comparons. Spoiler : vous en avez plus pour moins cher.
| Feature | Sonario€29/month10 team members | Intercom$195/month5 seats at $39/seat | Zendesk$275/month5 agents at $55/agent | Crisp$95/month10 team members |
|---|---|---|---|---|
| Core Features | ||||
| Live Chat Widget | ||||
| Unified Inbox | ||||
| Slack Integration | Paid | |||
| Discord Integration | ||||
| WhatsApp Integration | Paid | Paid | Paid | |
| AI Features | ||||
| AI Suggested Replies | Paid | Paid | ||
| Conversation Summaries | Paid | Paid | ||
| Multiple AI Providers | ||||
| Custom AI Prompts | ||||
| Support & Tickets | ||||
| Ticket System | ||||
| SLA Management | Paid | |||
| Full Audit Trail | ||||
| Custom Statuses | Paid | |||
Économisez jusqu'à 85% par rapport à Intercom
Obtenez toutes les fonctionnalités dont vous avez besoin à un prix qui a du sens pour votre startup.
Tarifs
Tarification Simple et Transparente
FREE
0€/ month
billed monthly
- 1 team member
- 100 tickets/month
- 100 conversations/month
- 3 FAQ articles max
- Basic analytics
- Email support
Start Free
Test the widget and reply to a few visitors
STARTER
12€/ month
billed monthly
- 3 team members
- 500 tickets/month
- 500 conversations/month
- 200 AI replies/month
- Slack integration
- Unlimited FAQ articles
- Standard analytics
Get Started
For small teams using Sonario seriously
GROWTH
29€/ month
billed monthly
- 10 team members
- Unlimited tickets
- Unlimited conversations
- Unlimited AI (multi-providers, custom prompts)
- All integrations (WhatsApp, Discord, etc.)
- Unlimited FAQ articles
- Advanced analytics (SLA, trends, insights)
- Custom branding
- Priority support
Get Started
For teams serious about customer experience
Témoignages
Ce que nos clients disent
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
We switched from Intercom and saved over €400/month. Same features, better UX, fraction of the price. The unified inbox changed how our team works.
Alex Rivera
CTO at LaunchFlow
The AI-powered suggested replies have transformed our response time. Our team handles 3x more conversations without burning out.
Samantha Lee
Head of Support at GrowthOS
Setup took 3 minutes. I've spent longer deciding what to have for lunch. The Slack integration is seamless - our team responds from where they already work.
Raj Patel
Founder at DataPipe
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
AI summaries save us 2 hours daily. No more reading through 50-message threads to understand context. Game changer for our support team.
Emily Chen
Product Manager at CloudBase
Moving from Zendesk to Sonario was the best decision. No more enterprise complexity. Everything just works, and our customers notice the faster response times.
Michael Brown
Customer Success at FinFlow
The Discord integration is brilliant. Our community support and direct support all in one inbox. No more context switching.
Linda Wu
Operations at ShipFast
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
As a technical founder, I appreciate that Sonario just works. One script tag, and we're live. The Linear integration for tickets is chef's kiss.
Carlos Gomez
CTO at StartupKit
WhatsApp integration was why we chose Sonario. Our customers reach out on WhatsApp, we respond from one dashboard. Sales increased 40%.
Aisha Khan
Support Lead at E-Shop Pro
Crisp was okay, but Sonario's AI features are on another level. The suggested replies actually sound human, not robotic.
Tom Chen
Founder at DevTools Inc
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
We tested 5 different chat tools. Sonario won for price AND features. The free tier was perfect while we validated our idea.
Sofia Patel
CEO at TechStartup
Our CSAT score jumped from 4.2 to 4.8 after switching to Sonario. The ticket system with audit trail helps us stay accountable.
Jake Morrison
Support Manager at SaaSify
Managing support for 12 clients used to be chaos. With Sonario, one dashboard rules them all. My team actually enjoys support work now.
Nadia Ali
Co-founder at AgencyStack
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
Free tier with no catch. As a solo founder, I needed chat support without breaking the bank. Sonario delivered, and I'll upgrade as I grow.
Omar Farooq
Indie Hacker
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Prêt à Transformer votre Support ?
Comment ça marche
De l'inscription au support client en moins de 5 minutes
1. Ajoutez le Widget
Une ligne de code. Collez notre snippet n'importe où - React, Vue, JS vanilla, WordPress, Webflow. Votre widget est en ligne en secondes.
2. Connectez vos Canaux
Liez votre workspace Slack, serveur Discord ou WhatsApp Business. Les messages du widget arrivent direct dedans. Répondez sans ouvrir Sonario.
3. Ravissez vos Clients
Répondez plus vite grâce aux suggestions IA. Suivez tout avec des analytics temps réel. Regardez votre satisfaction client s'améliorer.